Terms of Use and General Terms and Conditions (GTC) for Novelnia.net
As of: December 8, 2024

1. General Terms of Use
These Terms of Use govern the use of the Novelnia.net website and all associated services, such as the forum, shop, user profile, and other offerings. By using the website, you agree to these terms. If you do not agree to these terms, you may not use the website or its features.

2. Registration and user account
a) Requirements for registration:
- You must be at least 16 years old.
- Registration is voluntary and free of charge.
- You are required to provide complete and truthful information.
b) Responsibility for the account:
- You are responsible for the security of your account.
- Never disclose your login details to third parties.
- If you notice any unauthorized access, contact us immediately at support@novelnia.net.

3. Use of the forum
Be friendly and respectful towards other members.
Do not publish any offensive, discriminatory, illegal, or copyrighted content.
Violations of these rules will result in a warning or exclusion.

4. Use of the shop
Conclusion of contract:
- A binding purchase contract is concluded when you order a digital product.
- Prices and product descriptions are subject to change without notice.
Payment methods:

- We only accept PayPal (Legacy) as a payment method.
- All transactions are protected by PayPal's security guidelines.

5. Right of return and exchange
No right of return for digital content Digital products (e.g., in-game currencies, premium access, digital content) are excluded from exchange and return.
No right of withdrawal: According to § 312g para. 2 no. 1 BGB (German Civil Code), there is no right of withdrawal for digital content that is provided immediately after purchase.
Waiver:
By making a purchase, you expressly agree that:
- the provision of digital content begins immediately after payment confirmation.
- you waive your statutory right of withdrawal.
Exception:
In the event of technical problems or errors that can be proven to be attributable to Novelnia.net, we offer technical support or replacement. Please contact us at support@novelnia.net for assistance.

6. Rules of Conduct
Prohibited Activities:
- Spam, fraud, phishing, and any type of illegal activity.
- The use of multiple accounts for unauthorized purposes.
- Publication of content that violates applicable law.
Measures in the Event of Violations:
- Temporary suspension or permanent deletion of the account.
- Exclusion from future services and purchases.

6.2 Default rules
- The use of words and phrases that are derogatory, racist, misleading, or suggestive is expressly prohibited and may result in permanent exclusion from the service.
- Violating the rules of other services (Discord, Twitter, etc.) may result in a ban from those services as well as from Novelnia services.

7. Disclaimer
Availability: We do not guarantee the constant availability of the website and services.
Content: We are not responsible for content published by users.
Disclaimer: We accept no liability for technical failures, server problems, and data loss, except in cases of gross negligence or intent.

8. Data protection
Your data will be processed in accordance with our privacy policy. By using the website, you consent to the storage and processing of your data.

9. Changes to the terms of use and general terms and conditions
We reserve the right to change these terms of use and general terms and conditions at any time. Changes will be announced on the website. Continued use of the website after such changes constitutes consent.

10. Final provisions
Severability clause: Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.
Applicable law: The law of the Federal Republic of Germany shall apply.
Place of jurisdiction: The exclusive place of jurisdiction is, to the extent permitted by law, the registered office of Novelnia.net.

Contact:
If you have any questions about these Terms of Use or the Privacy Policy, please contact us at: support@novelnia.net